DesigneRR support — hours for changes and consultations

Support

Our time for your site.

Use support hours for changes to your site, a custom solution or a consultation. With a Support Pro plan you get them every month; without one an hour costs PLN 190 net.

How it works

Two ways, the same time.

Book a time

Pick a day in the calendar, a time and the kind of meeting. With hours in your plan you pay nothing — the hour comes off your balance.

To the calendar

Send a request

In “My account”, describe what to change. We quote it in hours, you accept or reject. Missing hours are paid in one click.

My account

Calendar

Free days at a glance.

Click a day to see the times. Times in the Europe/Warsaw zone.

Fields marked are required.

Time

Monday–Friday, 9:00–17:00 (Polish time). At least 2 hours ahead.

Kind of meeting

Support consultationQuestions, bugs, how to do something — a talk with someone who knows the code.Changes to your siteWe make the changes together, live, on your site.A custom solutionA new feature, an integration or a pack for your industry — we discuss and quote it.

Full name

E-mail

If you have a subscription, use your account e-mail — the hour comes off your balance.

Site address (optional)

Company (optional)

What is the meeting about?

A few sentences are enough: what you want to change or build, and by when.

Administratorem danych jest DesigneRR (NIP 5243053571). Dane wykorzystujemy tylko do obsługi Twojej wiadomości lub rezerwacji. Szczegóły: Polityka prywatności.

Packages

Hours every month.

Support Pro 2 h

Hours renew every month

350PLN / month net

Technical problems and bugs
Small content and layout changes
Answer within 1 working day

Plan hours are used first.

Best value

Support Pro 4 h

Hours renew every month

660PLN / month net

Everything in 2 h
New sections and pages from ready blocks
Monthly report: speed, SEO, backups

Plan hours are used first.

Support Pro 8 h

Hours renew every month

1240PLN / month net

Everything in 4 h
Priority, answer within 4 working hours
Site development: new features, integrations

Plan hours are used first.